FAQ | Frequently Asked Questions
Official Website | Book your stay with an exclusive 15% discount and up to 20% off for longer stays
FAQ | Frequently Asked Questions
Here you will find all the information you need to make your stay perfect: from check-in and check-out times, the advantages of booking directly through our official website, to notable plans and activities in the city. If you have any other questions about the facilities at our apartments in Albaicín or any other related service, we are at your disposal through our contact form.
Click on each section to resolve all your questions, and if you need any other information, do not hesitate to contact us through our social media profiles or through our contact section.
Schedule information
What are the check-in and check-out times?
Check-in time is from 3:00 p.m. Check-out time must be made before 11:00 a.m.
Information on services and facilities
Where is the parking located?
The public parking we have an agreement with is the Ave María San Cristóbal Parking, which is just three minutes from El Balcón del Albaicín. The parking lot is located at the entrance to the Albaicín, so there's no need to enter the restricted pedestrian zone by car.
The daily price is €12.
Are there supermarkets near the apartments?
Yes, there is a supermarket right next to the apartments, open Monday through Sunday. Here you can find all kinds of products.
Furthermore, the location of the apartments is ideal for enjoying and discovering the Albaicín neighborhood, as it is very close to the best bars and restaurants in the area.
Do the apartments have air conditioning?
Yes, all our apartments are equipped with air conditioning so you can enjoy a comfortable and pleasant stay at any time of the year, especially during the warmer months in Granada.
Information about discounts and reservations on the website
Yes, on our website you will always find the lowest price compared to other agencies and search engines.
Is it safe to book through the website?
Of course, we work with external companies that guarantee the security and confidentiality of online payments.
Are there discounts and benefits for booking through the website?
Yes, we always offer the best price and, in addition, several benefits and discounts that you can only enjoy if you book through our website:
- All types of apartments and studios available, with capacity for three to six guests.
- 5% discount compared to other online sales channels and online travel agencies. Check it out!
- More flexible cancellation policies than other sales channels.
- Discounts for long stays: 15% for 5 or more nights, and 20% for 7 nights or more.
By booking online, can you take advantage of more advantageous cancellation policies than other channels?
Yes, cancellation policies on the website will always be more beneficial.